VOIP AND DIGITAL TELEPHONES

Voice

Leveraging over 40 years of industry expertise, Mitel has developed a complete range of communications platforms from analog through digital, to IP and beyond. Each solution is designed and engineered to meet the needs of your business and provide the tools to improve productivity and efficiency for a tangible return on investment.

IP telephony provides a way for you to have consistent communication services for all your employees in their workspaces, whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice communications over the network using open-standards-based Internet Protocol.

Our IP telephony solutions are an integral element of a communications platform portfolio of products that

  • facilitate business-wide communication and collaboration
  • enhance workforce mobility
  • extend enterprise connectivity
  • improve client service and contact management
  • provide tools to manage communication overload
  • reduce total cost of ownership.

IP telephony solutions help organizations of all sizes realize greater security, resilience, and scalability in addition to the inherent benefits of using a converged network for transport and interconnection.

Unified Communications

Unified Communications (UC) from Mitel helps you respond to real world business challenges with solutions that drive productivity, improve performance and reduce costs.

Unified Communications is the next evolution of communications and related technologies. UC combines multiple IT capabilities, enabling an efficient approach to communicating that changes how individuals, groups and organizations conduct business — and provides key business benefits, including: 

• Lower communications costs
• Improved employee efficiency and productivity
• Enhanced responsiveness to customers, suppliers and partners
• Streamlined IT management and lower total cost of ownership

Conferencing and Collaboration

In today’s complex work world, effective collaboration is a strategic must. Workforces are geographically spread, travel budgets have been reduced and information overload is considered normal.

Our Conferencing and Collaboration solutions help you build more effective teams across corporate boundaries, companies, and continents.

  • Give your customers instant access to company experts
  • Assemble teams quickly
  • Share the most relevant business information
  • Meet multiple customers, partners and colleagues from multiple countries on the same day -- in an experience that feels like everyone is in the same room.

You can improve communications, stimulate innovation and creativity, make smarter decisions, faster, and increase your responsiveness to customers and the market.

Other Great Features

  • Advanced Voicemail Features
  • Contact Center Management
  • Call Recording & Reporting
  • Agent Monitoring & Evaluation

Virtualization

Virtualization provides your business with options for disaster recovery. Mitel's single stream software approach allows you to leverage your existing investment in VMWare or Microsoft HyperV to support all your voice applications in your existing data center. This reduces your total cost of ownership allowing your staff to use existing hardware resources and a familiar interface to install and support your business' communications network.

Mitel's virtual call control supports a wide range of VM/HyperV applications including high availability, VMotion, VCloud Director, and Fault Tolerance to name a few.

MiVOICE OFFICE 250

The MiVoice Office 250 enables small businesses to blend their voice system into their data network, creating a cost-effective, efficient communications environment. It offers flexibility, advanced Unified Communications applications and cost-effective growth up to 250 users and multiple sites.

MiVOICE BUSINESS

Highly scalable IP-PBX that supports Mitel Communications Director, provides extensive features, and supports a wide range of innovative desktop devices and applications for medium-to-large enterprises. 3300 ICP is an integral element of the Mitel communications platform portfolio of products that facilitate business-wide communication and collaboration, enhance workforce mobility and extend enterprise connectivity, improve client service and contact management, provide tools to manage communication overload, and reduce total cost of ownership.

MiTEAM

Teamwork should be personal, flexible, simple — more like a labor of love than work. Because better teamwork means success, we’ve created MiTeam. It’s one tool that lets you do everything from messaging, voice, video, collaboration and more – on any device, from wherever you are. All through the power of MiCloud Office.